Organization:
UEFA
Job:
WEURO VIP & Protocol Venue Manager
Location:
Vaud, Switzerland
Published:
06-03-2025
Deadline/Expiry date:
20-03-2025
Job informationDivision/Unit: WEURO 2025 SA/ Operations
Contract type: Maximum - term
Start date: 23.06.2025
End date: 31.07.2025
Application deadline: 14.03.2025
Main goalWe are looking for dynamic individuals to join the Guest Management & Protocol team. This unique opportunity will have you on-site at the stadium for up to 5 weeks implementing and delivering the VIP programme at a high level in accordance with the agreed guest experience concept and service levels.
If you're looking for a chance to contribute to a major event and gain hands-on experience in the world of VIP management, we want to hear from you!
Key responsibilities- Representing UEFA Guest Management & Protocol, ensuring the implementation of all UEFA protocol guidelines and procedures and managing the operational implementation and delivery of the UEFA Women's EURO 2025 VIP programme at venue level
- Ensuring that all staff are aware of the entire venue flow of VIP guests, official hospitality guests and any other target group flow that may be relevant
- Working closely with the hospitality, concessions and VIP managers to ensure that all VIP areas are set up and ready to welcome guests in accordance with VIP operational plans
- Liaising with other projects such as event transport to ensure a smooth guest experience
- Setting up the VIP seating area, ensuring that head rests are placed according to the latest seating plan approved by the VIPS project team at UEFA headquarters
- Delivering training and briefings to guest hosts and volunteers
- Attending protocol meetings the day before each match with representatives of the colleagues at UEFA headquarters, other participating teams, the host city and other protocol offices
- Overseeing all VIP access control points and VIP Welcome Zones, guaranteeing their functionality and troubleshooting when necessary
- Reporting on all operational information and procedures that could have an impact on the VIP areas, taking into consideration the impact to other areas belonging to different projects
RequirementsExperience:
- First experience in Events or Sport Management is a plus - we value the right mindset and a strong willingness to learn and grow
Education:
- Bachelor in Hospitality, Events or Sport Management
Languages:
UEFA Welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of sex, gender identification, disability, age, sexual orientation, religion, ethnicity, nationality, or any personal traits.
