Organization:
TikTok
Job:
Client Solutions Manager - Entertainment, Media & Sport - Berlin
Location:
Berlin, Berlin, Germany
Published:
08-05-2025
Deadline/Expiry date:
22-05-2025
About the team:
At the heart of EMS mission is a commitment to not just meet, but exceed the expectations of our global clientele, which includes industry titans such as Disney, the International Olympic Committee (IOC), and Adidas. These partnerships underscore our capability to navigate the complex landscape of entertainment, media, and sports, driving growth, enhancing visibility, and fostering unforgettable experiences.
Join our team and be a part of crafting the future of entertainment, media, and sports landscape at TikTok. Together, we’ll set new standards, create impactful narratives, and deliver exceptional value to the world's most distinguished brands.
You Will Be Responsible For
- Assist the team in educating clients and agencies about our product solutions and best practices, ultimately contributing to the growth of existing business. Additionally, help manage relationships with key clients and agency partners in various domains (media, creative, marketing).
- Establish scalable processes for our expanding Client Solutions Management team.
- Evaluate campaign performance data to provide clients with data-driven business insights, using these insights to enhance our advertising offerings.
- Conduct regular business reviews, adopting a consultative, long-term approach to foster productive relationships with clients, in close collaboration with the sales team.
- Oversee custom programs or sponsorships in collaboration with internal departments, leading custom content campaigns to ensure timely distribution and delivery of assets.
- Initiate campaigns with clients and oversee all timelines, assets, and opportunities for optimization.
- Act as a product consultant, imparting knowledge to clients and agencies regarding our product solutions and best practices to foster the growth of existing business partnerships.
- Collaborate with a diverse array of internal cross-functional teams to help identify, develop, and implement creative ad solutions that are grounded in achieving measurable business results for client partners.
- Investigate and collaborate directly with international product and engineering teams to assist in resolving client issues during a campaign.
- Collaborate with the XFN teams to ensure the accuracy of ad specifications and rates, while also taking responsibility for campaign reporting and optimization.
Qualifications
Minimum Qualifications:
- At least 5 years experience managing campaigns across digital platforms and ad tech products.
- Deep understanding of the digital landscape and a passion for social media.
- Detail oriented, with exceptional organisational skills.
- Excellent verbal and written English and German communication skills.
- Self-starter, fast learner with a start-up spirit.
Preferred Qualifications
- Experience having worked with clients in the TV and Streaming industry.
- Experience in working with and advising both app and web eCommerce businesses.
- Proven success in a rapidly changing environment.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
